Frequently asked questions
What is the return policy?
- All sales are final. Refunds and Returns will not be accepted unless the item recieved is defective or incorrect, if item recieved is defective or incorrect please contact us at inclomiahelp@gmail.com within 7 days of delivery, including order number and photos that clearly present the incorrect or damaged item(s) recieved.
Are any purchases final sale?
- All sales are final, please refer to the link below for refund/return policies.
When will I get my order?
- Here at inclomia we work to ship your order as soon as possible, shipping times may vary due to many reasons such as but not limited to, Location of delivery, Amount of orders being processed at time of purchase .
- You will recieve an email providing you with shipping information upon delivery.
Where are your products manufactured?
- We are based in Australia and our products may be manufactured in other countries such as China, Thailand, or Vietnam.
How much does shipping cost?
- Shipping price during our Black Friday Sale is completely 100% Free.