24/7 customer support
Our dedicated support team is here around the clock to help with any questions or concerns you may have. Just reach out through our contact form, and we'll get back to you as soon as possible!
Email us at selorhelp@gmail.com
Frequently Asked Questions
How long does shipping take?
How long does shipping take?
Orders are processed within 24–48 hours. Delivery times typically range from 7–14 business days, depending on your location. You’ll receive tracking details as soon as your order ships.
Do you ship on weekends or holidays?
Do you ship on weekends or holidays?
Our fulfillment center operates Monday–Friday. Orders placed on weekends or holidays will begin processing on the next business day.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to update it before it goes out.
Can I return my order?
Can I return my order?
Returns are accepted only if the item arrives damaged or is incorrect. If this happens, contact us within 30 days of delivery with clear photos of the damage, and we’ll arrange a replacement or refund.
Where can I find my tracking number?
Where can I find my tracking number?
Expect to receive a tracking number in your email used to order within 4 business days after your purchase. You can use this to track your order from the carriers website!
Do you restock sold-out items?
Do you restock sold-out items?
Most of our pieces are limited edition and won’t be restocked once they’re gone. We recommend grabbing your favorites while they’re available – once they sell out, they may not return.